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DSTV E143-4 NO COMMUNICATION
DSTV ERROR E143-4 HOW TO FIX CAUSES AND SOLUTIONS OF E143
No communication from the primary decoder, What is this error e143-4 on my dstv secondary triple view and extra view decoder . When i try to view channels on the other dstv decoders i get this notification
Error e143-4 on your dstv screen simply means that the primary ( slave ) decoders can not communicate with the primary decoder ( master). or the primary decoder is not receiving the heart beat from the secondary decoder. on Dstv triple view and extra view one decoder is set as the master and others must get authority from it to work. so any failure to get authorization from the primary decoder ( master ) will result to this error E143-4.
To fix this error check if the cable from the primary decoder is securely connected on to the secondary dstv decoders,
Major causes of error 143-4 are ; Wrong cable connections, Wrong setup , Failed equipment in the system, wrong extraview port settings in the decoder , Faulty communication port, Faulty cables, possibility of dstv pairing, Wrong installation from installers, Incompatible hardware, Long cable run heartbeat loss.
Call us for technical installations and fixing of E143-4
Call us to fix error E143-4 on your Explora or Dstv decoders, No communication from primary decoder will simply not disappear unless all the fixes are applied. We are Ellies accredited installers , Work guaranteed. Why not call us today ? or find a dstv installer near you . see Dstv installers list
THE FIX FOR ERROR E143-4
- Re check cable from the primary decoder – Check / try restarting your decoder
- Check extra view port settings in the decoder settings.
- Check if heart beat is being received in the primary decoder settings.
- check and see if the pairing of the decoders is the same, to work on triple and extra view
- Check when last heart beat was received from the primary decoder on the secondary decoder.
- Check for faulty devices in line the connection of the heart beat.
Call our installer care line for assistance 011-568-2035
DSTV FORUM Visit our dstv Forum to see what other users have to say about fixing E143-4 errors.
I have an extra view but it keeps on showing E143 message… technicians always come but after a week it’s the same problem….so what might be the cause?
Good Day, kindly advise us what kind or model of decoders you might be having
great advice, its all fixed and working now, how i fixed error e143-4,
I need help with solving no communication e143-4
yayks, how can i get rid of this e143-4 . i spend alot on dstv and tonight i have no soccer, i need an installer to fix this
please help, i need dstv customer care number, please admin, i have sent all my details to your email please fix this
Hi I was watching TV, and my TV just show me error E143-4 pls assist
Help! Explora 3a is my main and HD is extraview. Both connected directly into ports in Smart LBM but HD Xtraview keeps giving E143-0 error. Xtraview has new cabling and xplora 3 is new…
Hi I installed a explora 2 to my extra view package and now my old explora1 is picking up an e143-4 error checked the network cables everything was fine called an installer it only worked for a few hours again
Decoder not switching on it shows red,orange and green light please help
Hi, why does some channels on my extra view not working. Eg 101, 105.
what error code are you recieving
Hi
I trust you are well.
May you kindly assist with the following:
I just upgraded from DSD3U model to the 6s Model, with my ExtraView active.
Now since I had the 6s model activated I am getting E143-4 from my secondary decoder which is a 5u .
I also have 2 satellite dishes outside with the old LNB.
Your help will be highly appreciated.
Kind Regards
Bafana
Good day
for some reason the xtraview was fine and then just couldn’t communicate with the main decoder.
I have checked all the wires inside. Not the roof.
they all seem tight. I was watching tv and then lost the signal. I am so confused.
How do I find out what the settings must be?
Many thanks
Hi.My two secondary decoders are playing but the primary decoder gives E48-32 error message. How do i fix it .
Thank you.
Brian Jacobs
Hi I have explora 2a and HD 4u ,smart LNB can I connect cables on unicable or? E14e
Hi,i am using new HD decoders which don’t have RF IN/RF OUT ports for extra View but error 143-0 shows up.how can primary decoder communicate with secondary decoder when there’s nowhere to put a heartbeat cable?
please make use of a dstv smart lnb, or get a dstv installers to asisstance,
Hi I just got new decoder connected with duplexes, but the secondary decoder is not receiving communication from primary decoder
Hi I was just watching my television and went off started displaying waiting for communication from the primary decoder?
Please advise for how must I handle this.
Hi.I gave my decoder to my uncle and Ownership change was done at MULTICHOICE.I used it at my place for EXTRA VIEW but my uncle want to use it as a stand alone decoder. Error 143-0 Shows on screen. HOW do I fix problem.I thank you
Sammy May
please call dstv to break the link for extraview, the decoder should be registered as a stand alone